👥Team: 369 | ✅ Dones: 31,759

Introduction

Uber is a ridesharing company that has experienced massive growth since its founding in 2009. As the company has scaled internationally and expanded offerings, tracking progress across distributed teams became a challenge. Uber began using I Done This in late 2014 as a solution to this problem.

Challenge

With rapid expansion, Uber engineering teams were distributed and working on individual parts of larger product offerings. The asynchronous nature of this work made it difficult to have visibility into progress being made. Uber needed a way to align distributed teams and enable transparency into work completed.

Solution

Uber adopted I Done This, a progress tracking software, in late 2014. I Done This enabled teams to capture updates on projects, even when working separately on their own schedules. Engineers shared simplistic but detailed accomplishments each day.

Results

Since implementing I Done This, Uber has onboarded 368 users across 40 internal teams. Teams share that I Done This enables greater productivity and engagement by facilitating asynchronous communication. This transparency into work completed has been invaluable during times of rapid scaling and expansion into offerings like UberEATS.

Some of the teams using I Done This:

• Promotions Team

• Data Science Platform

• Hadoop Compute Platform

• Promotions Tooling

• BD Program

• China Growth Team

• Vehicle Solutions

• CommOps i/o

• Routing Team

• Uber Engineering in Amsterdam

• Safety & Quality Program

• Data Engineering

• API Platform

• CRACK

Conclusion

For a high-growth company like Uber with distributed teams, I Done This has been a crucial solution for alignment and transparency. Daily accomplishments captured in I Done This enable Uber to scale successfully by tracking progress and keeping employees engaged across multiple projects and geographies.