MuseumHack Increased Revenue by 50% by decreasing project delivery times and duplication of tasks

👥Team: 42 | Dones: 9,215

Introduction

Museum Hack is a company that provides unique and creative private tours at museums globally. They have a remote team of 40+ employees and contractors.

Challenge
  • With a remote team of just 5-6 originally, there was no central system to track work and communication was scattered.

  • Emails and texts were easily lost, causing confusion on project status.

  • As team grew to 40+ people, lack of visibility into who does what made onboarding difficult.

  • No centralized task tracking system resulting in missed deadlines and duplicated work.

Solution
  • Implemented iDoneThis as a daily check-in system for the entire team.

  • Setup daily email reminders for team members to share daily progress.

  • Within first 3 months, average check-in rate was 75% of team.

  • After 6 months, 95% of team was providing daily updates.

Results
  • In first year with iDoneThis, revenue increased from $800K to $1.2 million (50% increase).

  • Project delivery times decreased by 25% within 4 months.

  • Number of duplicated tasks reduced by 30%.

  • Onboarding time shortened from 4 weeks to 2 weeks.

  • Team grew from 40 to 60+ team members in second year with iDoneThis.

Conclusion
  • iDoneThis daily check-in drastically improved remote team management for Museum Hack.

  • Increased revenue 50% in first year through better productivity and communication.

  • Critical component of successful growth from small to mid-size company.

MuseumHack Increased Revenue by 50% by decreasing project delivery times and duplication of tasks

👥Team: 42 | Dones: 9,215

Introduction

Museum Hack is a company that provides unique and creative private tours at museums globally. They have a remote team of 40+ employees and contractors.

Challenge
  • With a remote team of just 5-6 originally, there was no central system to track work and communication was scattered.

  • Emails and texts were easily lost, causing confusion on project status.

  • As team grew to 40+ people, lack of visibility into who does what made onboarding difficult.

  • No centralized task tracking system resulting in missed deadlines and duplicated work.

Solution
  • Implemented iDoneThis as a daily check-in system for the entire team.

  • Setup daily email reminders for team members to share daily progress.

  • Within first 3 months, average check-in rate was 75% of team.

  • After 6 months, 95% of team was providing daily updates.

Results
  • In first year with iDoneThis, revenue increased from $800K to $1.2 million (50% increase).

  • Project delivery times decreased by 25% within 4 months.

  • Number of duplicated tasks reduced by 30%.

  • Onboarding time shortened from 4 weeks to 2 weeks.

  • Team grew from 40 to 60+ team members in second year with iDoneThis.

Conclusion
  • iDoneThis daily check-in drastically improved remote team management for Museum Hack.

  • Increased revenue 50% in first year through better productivity and communication.

  • Critical component of successful growth from small to mid-size company.